A Fire is Always an Unexpected Experience!
7/29/2020 (Permalink)
Here at SERVPRO we aim to make sure the journey of recovering from a fire starts with our clients understanding the process. Like many, a house fire is never planned or expected. It can happen at anytime and for no reason at all, leaving the homeowner in a state of disarray for a duration of time. Our professionals clearly walk our clients through all steps, including being initial first responders at the time of the fire. We go through the fire with them, see that they and their property are secured for the evening and take all necessary steps to assist in that undeniably horrific life experience. Then we advise, have you contacted your insurance company? Once we have authorization, we begin the remediation services. From that point on we document and have complete open communication with the client and their insurance professionals, allowing for the reconstruction and ability to get clients back in their homes. Have us here at SERVPRO, by your side in a fire!