Our approach to customer service is to treat everyone the way we would like to be treated.  Our customer centric view allows us to attend to all of the needs and concerns of our customers.  To put it simply, "our customers always come first."

The team members at SERVPRO of Southeast Salem are all trained to be proficient in their area of expertise.  This includes all the facets of the damage restoration and cleaning industry.  Our technicians receive initial and continuing education at SERVPRO's Corporate Training Facility.  In addition they also attend ongoing skills training provided by the IICRC, (Institute of Inspection Cleaning and Restoration Certification).

Every interaction from start to finish is handled with honesty and integrity. It is imperitive that we are transparent with each and every one of our customers.  The key to building lasting relationships is not only the work performed, but how we interact with our customers.  Providing the best customer experience is our goal with every job and every customer.  

Disaster doesn't adhere to any specific schedule and rarely is there any warning.  That is why SERVPRO of Southeast is available 24/7 365 days a year for all of your restoration needs.  This particular incident of a pipe bursting happened in the very early morning at a Southeast Salem home.  No time is inconvenient for us to provide assistance to our friends and neighbors of Southeast Salem.  

Whatever job we work on here at SERVPRO of Southeast, customer satisfaction is of paramount importance.  We take measures to ensure every detail is addressed to the customers standards.  We aren't happy unless we exceed our customers expectations on every job.  

It doesn't matter what disasterous situation occurs SERVPRO of Southeast Salem resources to handle it.  We only use the best quality equipment and products to perform our services.  By only using the best we are able to provide you with the best service.